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Jun
10
Service Status
Posted by Clive Gardner on 10 June 2015 10:20 AM

UPDATE 10:40 - Access to all Oxford hosted services has now been restored, however customers should consider these to remain "at risk" while work continues. Please contact support if still experiencing issues.

10/06/2015 - We are currently experiencing supply issues at our Osney Lane POP, which are affecting services hosted from our Oxford datacentre. Engineers are currently on site and we expect resolution shortly. Any services not hosted in Oxford, including those at our London datacentre are unaffected by this issue. We will provide further updates here as we have them. Please accept our apologies for the inconvenience caused.

If you are experiencing difficulties using any of our services, please do not hestiate to get in touch by opening a support ticket online, sending an email to support@meteoric.net, or calling us on 01865 524 550.


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Jun
11
New Telephone Number - 01865 524 550
Posted by Clive Gardner on 11 June 2014 10:51 AM

We will be changing to a new number for all telephone enquiries beginning Wednesday 11th June 2014. The new number, being geographic, will be cheaper for customers to call than our existing 0845 number.

Our new telephone number will be 01865 524 550.

The existing 0845 number will continue to run alongside this for the time being, however as we expect to phase this out towards the end of the year, we would kindly ask all customers and suppliers to update their records with our new number as soon as convenient.

 


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