Knowledgebase
Knowledgebase
I have a technical problem, where can I get help?
Posted by Clive Gardner (Import) on 30 May 2010 12:56 AM

If you require assistance with a technical problem, you should first ensure you are registered and logged in to our Support Centre. A wider range of information and knowledge base articles are available to registered users only.

If you are still unable to find the answer to your question, you can get in touch with us via one of the following methods:


1) Open a new ticket via our support centre website at https://support.meteoric.net

2) Email your query to our support team at support@meteoric.net, or

3) Call our support team on 01865 524 550. They are available 9am to 6pm Monday to Friday.


Dedicated server, Co-Location, and customers with 24x7 support agreements can contact Meteoric outside of normal office hours for priority assistance on service affecting issues by calling 0800 820 2820. You will require your service PIN code to access this service.

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